Patient reviews are so, so important to us! We love hearing feedback from our patients.  Patient feedback is the number one way that we are able to gauge what’s working in our office and identify areas of opportunity to perfect our patient experience. We strive everyday to be the best dental office in Spokane Valley!

We thought that it would be fun this month to highlight some of our favorite reviews and explain why they mean so much to us.

One of the very best!

One of our all time favorite reviews is one that addresses the transition from Dr. Belknap to us.  We are so privileged to be able to serve Dr. Belknap’s Spokane Valley patients with the same great service and attention to detail that he did.

• Teressa C. says, “Dr. Belknap couldn’t have chosen a better family to take over his practice. Dr. Nightingale and Dr. Leale are so welcoming…”.

It is incredibly important to us that patients who first arrived with Dr. Belknap continue to feel like they are a part of our dental family. Reviews like this let us know that our goal has been successful.

Sweet and Simple Comments

Some of our best comments are the sweet and simple ones. Comments like this let us know that patients feel valued enough to leave a review. Here are a few that we wanted to highlight!

• “No better place to have dental work done…” – Mike M.

• “Painless & Pleasant…” Tom S.

• “ I would recommend this office to anyone in need of dental care…” Erica M.

These comments let us know that we are doing our job well. We want to be the go-to and best dental office in Spokane Valley and feedback like this helps us know we’re on the right track. Without our patients taking the time to share and recommend our dental office, we would have to guess how our patients are feeling (which is something we never want to assume!)

How we compare

There are a lot of people who have had negative dental experiences. This is something we absolutely want to avoid! It is quite common for us to receive reviews comparing us to other offices. We love taking care of patients who have had negative experiences and making them enjoy the dentist again! We want everyone to feel like a kid in a candy shop when picking out fluoride flavors. Here are some of our favorite reviews discussing positive experiences:

• “I’ve always had a fear of the dentist since I was very young. I avoid it as much as I can but I can say I felt extremely comfortable here.” -Sarah M.

• “I was considering being sedated due to previous experiences but, I literally barely felt anything.” -Holly G

We love being able to change people’s opinion of the dentist! Unfortunately, bad dental experiences are more common than they should be. We believe in QUALITY care for PEOPLE. Patients have reported that they feel like “a number” at other offices that they have visited. We believe that getting to know our patients is essential and allows us to stand out and provide better care.

Reviews allow us to improve our office and keep in touch with our patients. Like we said, we never want to guess how you’re feeling! We encourage all of our patients to leave a review about their visit so we can continue to provide a quality and customized experience!

When someone searches for “best dental office in Spokane Valley” we want to be at the top of that list with patient reviews that portray the type of service everyone can expect at our office!

A big thank you to all of our patients who have taken the time to write an online review!

Full quotes along with many more reviews can be found on our Instagram.

Looking for the best dental office in Spokane Valley? We’ve found your match!  Call us at 509-927-5909 to schedule your appointment today!!